Refund & Return Policy

Refund & Return Policy

Return Policy

• Our return policy is valid for 7 days from the date of delivery.
• If 7 days have passed, we will unfortunately be unable to offer a refund or exchange.
• To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
• We do not accept return or exchange requests as our products are custom-made based on your specific order requirements.
• However, if you receive a damaged product, please contact us at assyadesigner@gmail.com.
• To assist you effectively, please provide an unaltered video of the complete unboxing process. This helps us verify and resolve the issue promptly.
• In case of missing items, reach out to us at assyadesigner@gmail.com with an unaltered video of the complete unboxing process.

Refund Policy

• No refunds are provided under any circumstances.

Shipping for Returns

• If you are required to return a product (for approved cases like damage during transit), please ship it to:
  Assyadesigner,
  327, CMR Main Road,
  HRBR Layout 3rd Block,
  HRBR Layout, Kalyan Nagar,
  Bengaluru, Karnataka 560043
• You will be responsible for the shipping costs of returning the item.
• Shipping charges are non-refundable.
• Depending on your location, the time it takes for the exchanged product to reach you may vary.
• If you are shipping an item worth ₹5000 or more, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.