No refunds are provided under any circumstances.
Our exchange policy is valid for 7 days from the date of delivery.
If 7 days have passed, unfortunately, we will be unable to offer an exchange.
We do not accept returns or general exchange requests as all our products are custom-made based on your specific order requirements.
However, an exchange may be offered in the following cases:
Damaged or Incorrect Item Received:
The item must be unused, in its original condition, and in the original packaging.
All original tags must be intact and attached. Items with removed or missing tags will not be accepted.
Contact us at assyadesigner@gmail.com within 7 days.
To process your request, please share an unaltered video of the complete unboxing process. This is mandatory for verification and resolution.
If any item is missing from your package, please email us at assyadesigner@gmail.com.
Make sure to include an unaltered video of the complete unboxing to help us verify and resolve the issue promptly.
If you are required to return a product (for approved cases like damage during transit), please ship it to:
#Assyadesigner
327, CMR Main Road,
HRBR Layout 3rd Block,
HRBR Layout, Kalyan Nagar,
Bengaluru, Karnataka 560043
• You will be responsible for the shipping costs of returning the item. Shipping charges are non-refundable.
• Depending on your location, the time it takes for the exchanged product to reach you may vary.
• If you are shipping an item worth ₹5000 or more, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
